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FAQ

What payment methods do you accept?

All major credit cards including Visa, Mastercard, American Express, Discover, Paypal.


How often do you update your styles?

Fashion is fast so there are no set times on how frequently we update, but be sure to sign up to get updates on our website.


What shipping options are available?

FedEx Ground, FedEx Express Saver, FedEx 2 Day.


How secure is my online order?

Credit card payments are secured using 128-bit SSL encryption. This ensures all credit card details you send to us via the internet will be encrypted. If any other user intercepts the communication, they will only be able to view the encrypted form. This makes it impossible to be intercepted by an unauthorized party as long as your browser supports the use of encrypted data transmissions.


What is a Promotional Code (Promo Code)?

Occasionally we will give our members a chance save even more through special Promotional Codes. Promo Codes will be distributed via our social media pages or email to our registered members or anyone who signs up on royalblueapparel.com.


How quickly should I expect a response to my online order?

You will receive an email confirmation of your order. Most email receipts are received within 30 minutes. If you do not immediately receive your receipt, please allow up to twenty-four hours for it to be delivered before contacting us. If you have not received your receipt, please also check your SPAM folder, as it may have been automatically stopped and moved into your SPAM or Junk Mail folder instead of being sent to your inbox.


Where can I get more assistance?

You can get in touch with us by emailing our Customer Care Team

Email: support@royalblueapparel.com